ON SERVICE PROVISION BY ELECTRONIC PAYMENT SYSTEM SKYLABS
1. Through this public offer, “SkyLabs Technology” LLC, based on the agency contract signed with “SKYNET DEVELOPMENT GROUP” LTD, acting as the agent of “SKYNET DEVELOPMENT GROUP” LTD, introduces the essential terms of the agreement for the sale of cryptocurrency belonging to the “SKYNET DEVELOPMENT GROUP” LTD by the SkyLabs ecosystem operator and through the SkyLabs ecosystem.
2. By accepting (approving) this public offer, the individual aiming to trade cryptocurrency through the SkyLabs ecosystem confirms that they are fully acquainted with the electronic trading system provided by SkyLabs and accepts the terms and conditions of the services offered by SkyLabs ecosystem operator in full scope and unconditionally accepts them.
3. When signing a cryptocurrency trading agreement, “SkyLabs Technology” LLC acts on behalf of “SKYNET DEVELOPMENT GROUP” LTD as the agent of “SKYNET DEVELOPMENT GROUP” LTD.
4. “SkyLabs Technology” LLC, as an agent of “SKYNET DEVELOPMENT GROUP” LTD, enters into a cryptocurrency trading agreement with individuals on behalf of “SKYNET DEVELOPMENT GROUP” LTD, at the same time at the same time providing a service to supply the sold cryptocurrency to individuals or a service to supply the purchased cryptocurrency to “SKYNET DEVELOPMENT GROUP” LTD.
5. In exchange for signing cryptocurrency trading contracts on behalf of “SKYNET DEVELOPMENT GROUP” LTD through SkyLabs ecosystem, as well as delivering the sold cryptocurrency to individuals, providing services to supply the purchased cryptocurrency to “SKYNET DEVELOPMENT GROUP” LTD, “SkyLabs Technology” LLC receives remuneration from “SKYNET DEVELOPMENT GROUP” LTD following the tariffs defined by the contract concluded with “SKYNET DEVELOPMENT GROUP” LTD.
6. This public offer is accepted (approved) from the moment of registration of the individual in the SkyLabs ecosystem who wishes to trade cryptocurrency belonging to “SKYNET DEVELOPMENT GROUP” LTD through the SkyLabs ecosystem. From that moment, the cryptocurrency trading contract is signed between “SKYNET DEVELOPMENT GROUP” LTD and the individual wishing to trade cryptocurrency belonging to “SKYNET DEVELOPMENT GROUP” LTD through the SkyLabs ecosystem by the terms and conditions set forth below.
SECTION 1.
BASIC CONCEPTS USED IN THE CONTRACT
1․ The concepts used in this contract have the following meanings:
1.1. Principal: "SKYNET DEVELOPMENT GROUP" LLC.
1.2. Operator: "SkyLabs Technology" LLC.
1.3. "SkyLabs" ecosystem—a set of equipment and software belonging to the Operator with the right of ownership or lease, through which the created platform is used to ensure the purchase and sale of cryptocurrency between the Principal and the Client, exchange one cryptocurrency for another within the system, and carry out transfers to other crypto-systems.
1.4. Customer: a physical person who, through the SkyLabs ecosystem, signs a contract for the sale of cryptocurrency belonging to SKYNET DEVELOPMENT GROUP" LLC in the terms of this contract.
1.5. Password: A combination of numbers, letters, and symbols created by the Customer and used by the SkyLabs ecosystem to identify the Customer to allow the Customer to access the SkyLabs ecosystem platform. Registering and accessing the system using Google or Apple ID is also possible.
1.6. Standard User: a Customer identified by email.
1.7. Premium User: A customer is verified if they have made at least one transaction through the "SkyLabs" payment terminal and completed the system's KYC verification by providing a selfie with ID and an identity document.
1.8. Mobile Application: An application developed on Android or iOS platforms that allows customer verification, enables the customer to use the "SkyLabs" ecosystem, and exchanges information between the Customer and the Operator.
1.9. Official Website: The website of the "SkyLabs" ecosystem, "skylabs.world," through which, among other things, customer verification can be performed, customers can use the "SkyLabs" ecosystem, and information can be exchanged between customers and operators.
SECTION 2
SUBJECT OF THE CONTRACT
2.1. The following transactions can be performed under these conditions:
2.1.1. Sale of cryptocurrency: The Operator undertakes to sell the cryptocurrency owned by the Principal at a price received from banks through the "SkyLabs" ecosystem on behalf of the Principal, providing it to the Customer;
2.1.2. Purchase (acquisition) of cryptocurrency: The operator undertakes to purchase (acquire) cryptocurrency from the Customer at a price received from banks on behalf of the Principal through the "SkyLabs" ecosystem and provide it to the Principal.
2.2. When concluding cryptocurrency sale and purchase contracts with Customers and within the framework of these contracts, the Operator acts on behalf of the Principal.
SECTION 3
USER VERIFICATION, ACCOUNT MANAGEMENT, ACCOUNT OPERATIONS
3.1. Unless otherwise specified by the Operator, the Client may have only one active registration in the SkyLabs ecosystem. If the Operator discovers that more than one account has been opened in the system for the same person, the Operator may terminate any or all relevant contracts.
3.2. The verification of a Premium User is carried out as follows:
3.2.1. After downloading and launching the mobile application or entering the official website, the Customer automatically receives instructions to authenticate online.
3.2.2. To complete the Customer Verification, the user must take a selfie holding their identity document so that their face and all the information on the identity document are visible in the selfie, ensuring the clarity of the images and the readability of the text in the photo.
3.2.3. Subsequently, the user must send a scanned copy of their passport and the selfie mentioned in point 3.2.2 to the official email address provided by the Operator. Moreover, for the passport photo, it is necessary to include the page with the user's image, and in the case of an ID card, both sides of the card.
3.2.4. The selfie mentioned in point 3.2.2 of this contract is compared with the photos mentioned in point 3.2.3.
3.2.5. If the photographs compared by point 3.2.4 of this agreement are found to depict the same person, the Customer will be considered verified as a Premium User.
3.3. Each email address or mobile phone number can only be used to identify one personal account.
SECTION 4
ACTIONS PERFORMED THROUGH SkyLabs ECOSYSTEM
4.1. With the Customer, operations involving cash sales, exchanges, and transfers are executed through the SkyWallet, SkyTerminals, at the office and other methods.
4.2. To transfer from the SkyLabs ecosystem to any other crypto-system, the customer may be required to provide proof of identity, and in the absence of such evidence, the operation may be refused.
4.3. Through the SkyTerminals, cash operations can be performed both by Standard and Premium users
4.4. For both Standart and Premium users, the value of a one-time transaction through SkyTerminals cannot exceed 400,000 (four hundred thousand) AMD when selling, 1,000,000 (one million) AMD when buying, and the total amount of transactions within 24 hours cannot exceed 2,000,000 AMD.
4.5. To perform a transaction through the terminal, the Customer scans the QR code generated by the terminal using the Mobile Application. After completing the transaction, the User receives a receipt.
4.6. If the operation performed through the terminal fails, the Customer receives a message about canceling the operation through the terminal, which indicates the reasons for the failure of the operation.
4.7. The operation is performed only if the Personal account balance is sufficient to fulfill the User's order in full. Otherwise, the execution of such operations is rejected. Operations may be refused by the operator also in cases if:
4.7.1. as a result of their implementation, the legislation or the requirements set by the Operator may be violated (including the rights or legal interests of the Operator or a third party),
4.7.2. their performance is not possible for reasons beyond the control of the Operator,
4.7.3. in other cases specified by law or this agreement.
4.8. All transactions made through the terminal are reflected in the "History" section of the Personal Account.
4.9. In case of an error by the Operator resulting in the Customer receiving funds (including excess funds being credited), the Operator will present a request for the return of the difference, and the Customer is obliged to return the corresponding amount within 10 calendar days of receiving the request from the Operator.
4.10. If the Operator's error results in the Customer receiving fewer funds, the Customer will present a request for the return of the difference, and the Operator is obliged to return the corresponding amount within 10 calendar days of receiving the Customer's request.
4.11. Amounts incorrectly entered by the Customer are not subject to return, except in cases where the transaction has failed.
4.12. Through the SkyLabs ecosystem, the Customer can also exchange various cryptocurrencies for each other at the exchange rate set by the Operator at the time of exchange. At its discretion, the Operator can cancel the cryptocurrency exchange if it determines that the Customer is exhibiting dishonest behavior.
SECTION 5
RIGHTS AND OBLIGATIONS OF THE PARTIES
5.1. The Customer has the right to:
5.1.1. use the "Skylabs" ecosystem by the terms of this contract,
5.1.2. get information about the offered cryptocurrency, trading prices, and other conditions,
5.1.3. receive information about all transactions they have made.
5.2. The customer is obliged to:
5.2.1. provide the Operator with accurate information and valid documents, as well as immediately notify the Operator in case of changes to this information,
5.2.2. use the Skylabs ecosystem personally and exclusively for lawful purposes. The Customer is responsible for providing its Mobile Application data to third parties and, therefore, for transactions using its Mobile Application.
5.2.3. ensure the privacy and security of the Mobile Application Management Terms and Conditions against unauthorized use,
5.2.4. refrain from using the official website of the Operator or other means used for the management of the Mobile application in any way not provided for by this agreement,
5.2.5. periodically check the information about them included in the Personal account,
5.2.6. immediately notify the Operator of all detected discrepancies and unusual circumstances and, in particular, if any notification or order of the Mobile Application is incorrect or not reflected;
5.2.7. in case of a change, loss, or any other way that the mobile phone number or email used for managing the Personal Account is no longer in the Customer's possession, promptly notify the Operator.
5.2.8. if the identity document that served as the basis for their verification changes, promptly notify the Operator and provide a copy of the updated identity document. The Customer bears all risks arising from failing to properly fulfill the obligation outlined in this point.
5.3. The operator has the right to:
5.3.1. refuse any transaction and suspend all transactions or any part of them in case of detecting an error, violation, or forgery, as well as in cases where the Operator has doubts about the legality of the transaction or the protection of the valid conditions of the Mobile Application management against unauthorized use,
5.3.2. block the Mobile application management credentials or require the Customer to change them if the Operator has doubts about the protection of the Account Management credentials from unauthorized use or there is a reliable document that they belong to another person,
5.3.3. In case of actions by the Customer, as a result of which damage may be caused to the Operator or third parties, refuse to perform the operations requested by the Customer,
5.3.4. unilaterally terminate the provision of its services,
5.3.5. acquire, process and maintain information on technical means used for managing Mobile application
5.3.6. based on a change in legislation or technical necessity, to change the requirements or other conditions for the Mobile application identifiers, notifying the Customer in advance.
5.3.7. Inform the Customers of Premium user status with expired identity documents discovered during the periodic monitoring of customers' data and the need to submit changed documents. In case of non-fulfillment of the requirement outlined in this point within three working days from the moment of receiving the verbal or written notification, the Operator has the right to unilaterally change the status of the User according to the conditions satisfied by the latter.
5.3.8. implement additional security tools for the execution of transactions.
5.4. The operator must:
5.4.1. implement the necessary measures to ensure the possibility of using the Skylabs ecosystem and the proper quality of its services within the limits of the available technical capabilities,
5.4.2. provide the customer with information about the operations performed with the Mobile Application or the Official website,
5.4.3. Take measures to ensure the confidentiality of information exchanged through the Skylabs ecosystem,
5.4.4. Notify the client about the occurrence, change, or elimination of all circumstances that are essential for the performance of this contract,
5.4.5. fulfill other obligations defined by law or this contract.
SECTION 6
LIABILITY OF THE PARTIES
6.1. In case of loss of the valid conditions of management of the mobile application or suspicion of their becoming known to third parties, the Customer is obliged to immediately inform the Operator by the procedure established by the Operator. Before blocking or changing the terms of use, the Customer bears the risks of adverse consequences of their unauthorized use, including liability for damages caused to the Operator.
6.2. Each party is responsible for actual damages caused to the other party during the performance of the Agreement. The parties waive and hold each other harmless from claims for indirect damages and lost profits. The Operator is not responsible for failures, errors, and illegal actions not caused by its fault, nor for any consequences of suspending or terminating transactions on the grounds provided for in this Agreement (including during the performance of System maintenance work).
6.3. The Customer bears all the risks that may arise due to violating the conditions set by the Operator and not following the latter's advice and instructions.
SECTION 7
CONFIDENTIALITY, RETENTION OF INFORMATION
7.1. The parties ensure the protection of the information exchanged between them within the framework of this agreement.
7.2. The Operator ensures the confidentiality of the Client's personal data, transactions, and other information. The Operator may disclose information only in cases and to the extent required by law, necessary for the conclusion of transactions or essential for the legal (including judicial) protection of the Operator or the Principal's violated right. In all other cases, such information may be disclosed only with the consent or order of the Customer.
7.3. For the Agreement, information that could have been obtained in another way without violating confidentiality requirements shall not be considered confidential.
7.4. The Operator keeps the information and documents related to the operations performed with the mobile application for at least 1 year from the date of the relevant operation.
7.5. The Customer bears the risks of negative consequences of inaccurate information provided by him to the Operator.
SECTION 8
NOTIFICATIONS
8.1. Unless otherwise provided in this Agreement, all notices within the scope of this Agreement shall be made electronically through the Mobile Application or email.
8.2. The Customer is considered properly notified within the framework of this Agreement regarding all messages, data, information, and other materials sent electronically via the Mobile Application or email, regardless of whether they become available to the Customer or are viewed or read.
SECTION 9
APPLIED LEGISLATION
9.1 This contract is governed and interpreted by the law of the Republic of Armenia.
SECTION 10.
DISPUTE RESOLUTION PROCEDURE
10.1. The Customer is obliged to check the operations performed with the mobile application during each calendar month and, in case of any inconsistencies, notify the operator about them during the corresponding calendar month.
10.2. If the Customer has not notified the Operator of any discrepancy within the specified period, the operations performed with the Mobile Application during the relevant calendar month shall be considered unconditionally approved and accepted by the Customer, and the Operator shall not take any further claims and objections related to that calendar month.
10.3. In case of complaints or suggestions, the Customer can contact the Operator.
10.4. The operator is obliged to respond to the received complaints and suggestions within a reasonable time, observing the requirements established by the legislation.
10.5. Written responses must be provided to the Customer's written complaints.
10.6. The parties shall endeavor to resolve disputes amicably through negotiations and consultations.
10.7. In the absence of a mutual agreement to resolve the dispute, it is determined by the procedure established by the legislation of the Republic of Armenia.
SECTION 11
AMENDMENT AND DISSOLUTION OF THE CONTRACT
11.1. The operator can unilaterally change the terms of this contract at its discretion, notifying the customer at least 3 (three) days in advance.
11.2. In case of disagreement with the changes, the customer terminates the contract by immediately notifying the operator.
11.3. The changes are unconditionally accepted by the customer when performed by any operation after they have come into force.
11.4. Each Party may unilaterally terminate this agreement by notifying the other Party at least 10 days in advance. If the termination is due to a violation of its terms, the Party may terminate this contract immediately after notifying the breaching Party.
11.5. This contract may be terminated in other cases provided for herein.
